Privacy Policy | Key Plant Automation LLC (Key Plant USA)

Effective Date: November 01, 2025

 

1. Introduction

Welcome to Key Plant Automation LLC, also known as Key Plant USA (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect the information you provide when visiting https://www.keyplantusa.com
or engaging with our sales and rental services.

By using our website or submitting your information, you agree to the practices described in this policy.

 

2. Information We Collect

We may collect personal and non-personal information when you interact with our website, request a quote, contact us, or use our rental and sales services.

Information you provide directly may include:

  • Name, company name, and job title
  • Email address, phone number, and mailing address
  • Equipment inquiries and rental or sales preferences
  • Any details or messages you include in our contact forms or emails

Information collected automatically:

  • Browser type, device, and operating system
  • IP address and general geographic location
  • Pages visited and time spent on our site
  • Cookies and tracking data (see Section 7)

 

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide quotes
  • Process rental or purchase requests
  • Improve our website, services, and customer experience
  • Send updates about orders, products, or policy changes
  • (If opted in) Provide marketing communications or newsletters

We do not sell or rent your personal information to any third party.

 

4. How We Share Your Information

We may share limited information with trusted partners who help us operate our business, including:

  • Shipping and logistics partners for equipment delivery
  • IT, hosting, and analytics providers for site operation
  • Marketing or advertising partners (only with consent)

These partners are contractually required to handle your information securely and only for legitimate business purposes.

 

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration.
While no online system is 100 % secure, we continually update our safeguards to ensure your information remains protected.

 

6. Data Retention

We keep personal data only as long as necessary to:

  • Complete rental or sales transactions
  • Meet legal, accounting, or regulatory obligations
  • Maintain customer relationships (with consent)

When no longer needed, information is securely deleted or anonymized.

 

7. Cookies & Tracking

Our website uses cookies and analytics tools (such as Google Analytics) to collect anonymous data that helps us improve usability and marketing effectiveness.

Cookies allow us to:

  • Analyze site traffic and performance
  • Remember your preferences
  • Track quote requests and conversions

You can disable cookies through your browser settings at any time, though some site functions may not operate as intended.

 

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or update your personal data
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us (see Section 12).

 

9. Third-Party Links

Our website may link to other sites.
We are not responsible for their privacy practices or content.
Please review the privacy policies of any external websites before providing personal data.

 

10. Children’s Privacy

Our website and services are intended for business use only.
We do not knowingly collect information from children under 16 years old.

 

11. Changes to This Policy

We may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised effective date.
Please review this page regularly to stay informed.

 

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Key Plant Automation LLC (Key Plant USA)
Address: 21730 Inverness Forest Blvd, Houston, TX 77073, USA
Email: usa@keyplant.com
Tel: +1 (832) 770-9173
Web: https://www.keyplantusa.com

 

Summary

Key Plant USA respects your privacy and values your trust.
We collect only what’s necessary to deliver reliable, efficient welding automation and positioning equipment sales and rental services — keeping your data secure and your business running smoothly.